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Want your team to handle conflict skillfully, deliver feedback effectively, and speak up without fear? These interactive workshops and coaching sessions give teams practical tools to navigate difficult conversations without blowing up, shutting down, or spiraling into tension.
Your workplace culture depends on your conversations. My book, We Need to Talk, along with workshops and personalized coaching, provides clear frameworks for better communication—especially when it counts.
Ready to transform your team’s communication? #
I work with HR teams, product organizations, startup founders, DEI leaders, and mission-driven companies worldwide. Private coaching is also available for individuals navigating high-stakes conversations or leadership challenges. Let’s talk.
What People Say #
These workshops resonate with first-time managers and seasoned leaders alike.
Joshua’s workshop turned potentially painful conversations into smooth, effective exchanges.
– Rad Summit Attendee
Every workplace should make this training mandatory.
– OnDeck 2022 Cohort Attendee
Your workshop is why I attended this conference. Incredibly valuable.
– Rad Summit Attendee
Joshua provided tools that immediately improved my leadership approach.
– Productized Masterclass Attendee
Speaking & Workshop Sessions #
Incorporating elements of We Need to Talk, each session is designed to move teams from tension to trust. Sessions are interactive and tailored. They’re also available online or in-person.
Participants learn how to:
- Navigate hard conversations with clarity, calm, and courage
- Provide constructive feedback that leads to growth
- Create psychological safety and reduce friction
Format | Participants | Description |
---|---|---|
Intro Talk | Any | 60-minute interactive keynote + Q&A |
Half-Day | 4–40 | Hands-on practice (4 hours) |
Full-Day | 4–80 | Deep exploration & practical skill-building |
Multi-Day | 20–100 | Comprehensive team transformation |
Not sure what fits best? Individual coaching sessions are available to address specific leadership or communication needs.
Sample Full-Day Agenda #
Tailored to your team’s specific challenges, here’s a typical workshop structure:
Morning #
-
Welcome & Framing (30 min)
- Why mastering hard conversations matters
- Personal conflict stories and neuroscience insights
-
Getting Clear (75 min)
- Icebreaker and mindset exploration
- Understanding your role, intent, and emotional honesty
-
Mapping the Conflict (75 min)
- Distinguishing facts from conclusions
- Clear, non-defensive messaging strategies
- Interactive partner exercises
Afternoon #
-
Safety & Strategy (90 min)
- Psychological safety fundamentals
- Structuring tough conversations: facts → conclusions → goals → openings
- Practical reflecting and active listening techniques
-
Real-World Practice (90 min)
- Guided roleplay scenarios
- Handling difficult dynamics (e.g., power imbalances, sensitive issues)
- Group reflection, peer feedback, and Q&A
- Commitments to next steps and ongoing practice
Selected Videos #
Explore some recent talks and podcast appearances:
Previous Events #
Print Appearances #
- Type, Form & Function – Jason Tselentis, Rockport Publishing
- Project Management for Designers – HOW Magazine
- Six Seconds or Less (PRINT Magazine)
- Notifications stress me out. (CBC Radio)