Communication

Nonviolent Communication, A Language of Life

On compassionate communication and tools for resolving conflict, fostering empathy, and building authentic relationships. By Dr. Marshall Rosenberg.

A survival guide for tough conversations. Out now.

Empower your team to navigate hard conversations with clarity, calm, and courage—without burning out.

I wrote about how to give good feedback to other designers and why it’s worth the effort.

Ever needed to tell a teammate something tough but fear they’ll get too defensive? Here’s one way that’s proven to work.

I tackled the notion of assuming positive intent when it comes to conflict. It isn’t as good an idea as you might think.